Event Description
Build confidence in difficult conversations across complex cancer pathways
Come together with oncology professionals from across the UK to explore how to approach emotive conversations, manage uncertainty and communicate serious news with clarity and compassion.
Key learning points:
Building confidence in emotive and sensitive patient conversations
Managing first conversations following concerning results, from what to say by phone to how to respond to patient expectations
Using effective questioning and communication techniques to understand what patients know, need and are ready to hear
Supporting patients through complex MUO and CUP pathways, from investigations and MDT discussion to changing next steps
Delivering concerning news with clarity, compassion and sensitivity
Improving communication between teams so patients feel informed and supported throughout their pathway
Cost associated