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  • #13103

    As per 1st focus group held on 6th September, please comment/provide feedback/make suggestions on how we best approach patients and ask them what went well? What did not go well?


    The more feedback that we gain from patients allows us to improve services in the future so it is important to ask their opinions on this area by asking them if they have any recommendations or concerns around their cancer journey. In order to improve their treatment/journey we need to gain information not only around what went well but what in their opinion what did not go so well.


    Two possible approaches to these questions.

    Ask the questions towards or at end of survey or
    Ask the questions in relation to each separate theme which may gather more information.

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