Event Description
2 Day LIVE Online Interactive Workshop:
This course is relevant for senior/experienced Health & Social Care Professionals, who wish to enhance personal knowledge, skills & confidence in patient, family or colleague conversations that are important or can often feel difficult, complex or highly emotive.
In the context of serious or life-threatening illness/frailty, this evidence-based and experiential learning advanced communication skills course aims to provide opportunity to:
- Explore, share and develop skills, knowledge and confidence in managing aspects of communication in practice that can often feel, challenging or complex
- Examples might include: information giving (tailoring information to individual need, giving complex information, communicating decisions, breaking bad news); responding honestly and openly to people’s expectations; responding to people who are distressed, including anger.
Advanced Communication Skills Training